Head on over to the Technet Gallery to grab it or for more info go Here Great for finding that group that’s causing your high abandonment rate This script takes no input and will output each RGS Group as its own PS Object to the pipeline enabling you to pipe its output to Export-CSV or Export-HTML or whatever you have waiting in the pipeline.īy default, it will find any RGS Group with zero agents but you can pass it the UserCount parameter to get a list of the RGS queues that have UserCount or less. Grab it here Download or more info Here Locate-CsRgsUnstaffedQueues This script will read through Export-CsUserData and generate an HTML or PSObject report based on SIP addresses saved in the user contacts. Grab it here Download or more info Here Find-CsExternalFederatedContactsĮver needed to see what other environments your users are communicating with, but didn’t want to trawl through QoE logs. The editor allows you to create, modify and delete RGS HoursofBusiness objects ready for importing into your RGS workflows. Here is another one of my scripts born out of a need to do some stuff over and over again. Grab it here Download and more info Here Start-CsRgsWorkHoursGUI There is also an option to prepend the rule names with something of your choice (ie: RGS_AU) in case you have multiple countries managed by the same Front End pool.

Run this from a Front End and it will create all the holiday sets for you. This is a small script that adds the next 12 months of Australian Holidays to your Skype4B / Lync environment. Grab it here Download and more info Here New-CSRgsAustralianHolidayList If not the script will provide feedback suggesting the IP isn’t present or warn you of multiple matches. If the Subnet is present its details will be returned. Test-CsLisIpAddressĬhecks to see if a user IP Address/Subnet mask combo is present in the Skype4B / Lync LIS database. Just a little something to dump all your Exchange UM prompts so you can import them into Teams or another Auto Attendant solution. With a few clicks, you have a new PowerShell tab all ready to go logged into the services you need.Ĭheck out everything you need to know here Export-CsLisDataForCQDĮxports On-Premises Location Data for import into Office365 Call Quality Dashboard. Need to manage Skype and Exchange for one customer but Teams for another? Simple. BounShell is a tool to let Office365 administrators log in and manage multiple services across multiple Office365 Tenants.

Skype for business removal tool